OMI110 – Operations Manager i 10.x for Operators
Operations Manager i (OMi) is the core component of the Operations Bridge solution. This two-day, entry-level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Manager i (OMi), the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OMi.
Virtual Training nebo e-Learning?
Máme dostatečnou flexibilitu, takže vybírat můžete jak prezenční termíny, tak online kurzy.
Zkuste živý kurz virtuálněTarget group
This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of OMi. Infrastructure architects/analysts
What will you learn
- Use OMi to effectively identify, prioritize, and resolve events
- Create event dashboards to meet the information needs of specific users
- Describe Configuration Item (CI) resolution and correlation
- Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OMi
- Create and use OMi performance dashboards
- Create and use OMi tools
- Explain how HIs, KPIs, and Event Type Indicators (ETIs) are used to determine health
- Explain how the different indicator types relate to each other and affect each other
- Describe how CI health is presented using indicators
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge:
- IT operations principles and practices
- Systems and network administration
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
Jak nás hodnotí
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Jsme vám k dispozici na telefonním čísle +420 222 553 101 vždy od pondělí do pátku: 9:00 - 17:00.
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