ISO 9001 Intro

ISO 9001 is the most recognized standard in the field of quality management. There is already over 2 million certified organizations worldwide. In this managerial introduction you will get introduced to the structure of the standard and the requirements of its individual chapters. We will show you how to create a QMS (Quality Management System) that meets the requirements of the audit.

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Target Audience

The ISO 9001 Intro course is intended for anyone who wants to set up internal processes and create a comprehensive "manual" in the form of guidelines, processes and procedures.

What does the ISO 9001 manual a.k.a. Quality Management System (QMS) contain? How to prepare an Internal Audit and what awaits you at the certification audit? We will show you how to demonstrably improve processes and create a more effective quality management system across the organization.

Typical gISO 9001 Intro™ graduates

  • Advisors, consultants
  • Internal audit, Head of department, directors
  • IT managers responsible for internal ERP, CRM, etc.
  • Anyone with an interest to create an ISO 9001 manual
Target Audience

Aims of the course

  • Examples from practice
  • How to create a QMS guide
  • Principles and processes of ISO 9001
  • What does the preparation for the Internal and Certification Audit entail?

Monika Becková

A graduate of the CTU Faculty of Civil Engineering, majoring in automated control systems. After the implementation of several projects as a programmer-analyst, Monika has worked in the field of quality management systems since 1999, and since 2003 in the field of environmental management and health and safety systems.

Monika currently works as a certified auditor of the accredited certification body TAYLLORCOX in the above areas and as a quality manager. She works as a professional consultant in a number of key projects, has experience in conformity assessment and product certification, implementation and improvement of management systems in production and services. Monika holds the certificate of manager / auditor of EMS, QMS, OHSAS, EnMS and many others.

Vladimír Medlík

PRINCE2® Approved Trainer | Consultant

Vladimir has very rich experience in project management across disciplines. In addition to training, he manages to manage a project office at the General Finance Directorate. It creates a project management methodology for other clients. And always "tailored" to the needs of small and large companies. As an internationally accredited auditor, he also prosecutes other duties.

  • 2012 - Head of PMO
  • 2008 - PRINCE2® Approved Trainer
  • 1994 - Auditor, Project Manager / Trainer


Jan Cuřín

Graduate of ČVUT FEL, subsequently a consultant with an international dimension in the field of implementation and optimization of the information management system (ITSM) and cyber (ISMS) security. He applies the acquired experience from the position of an accredited Lead Auditor in the areas of IT Service Management, ISMS and GDPR.

  • Cyber Security standard author
  • Lead Auditor ITSM ISO 20000, ISMS ISO/IEC 27001
  • Approved Trainer & Lead Auditor GDPR (EU 2016/679) dle ISO/IEC 17067


09:00 – 10:30


  • Co je to ISO 9001
  • Co je to PDCA, QMS
  • Související standardy, např. Six Sigma

10:30 – 10:45

Coffee break

10:45 – 12:15


  • Documentation structure
  • Principles, Processes, Regulations

ISO 9001 Audit

  • Internal Audit
  • Certification Audit


  • Questions

The quality management system helps to reduce the cost of processes, increases efficiency and prevents errors. We will show you what an internal and certification audit looks like.

  • Block duration 90 minutes
  • Hours 3 hours
  • Refreshments Yes
  • Exam No
  • Prerequisites


Graduate ratings

Excellent review from 18 reviewers

What makes our references exceptional? They are not one-off events. Clients come back to us regularly.

  • Pavel D.
  • 17.04.20
  • Menzo

Pan Cuřín je ostřílený školitel a já si s chutí užil jeho další školení.

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