The purpose of the SEAM Certification is to give participants an understanding of the complexity in managing services and cloud. Aspects covered in this course include Contract Management, Service Level Agreements (SLA's) including penalties for breach of SLA's and contingencies to put in place in relation to Business Continuity Management (BCM) and Disaster Recovery (DR).
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We offer flexibility. You can choose from our selection of in-class courses as well as online courses.
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