ITIL® 4 Managing Professional Transition
You have invested countless hours in the studio, passed the entire ITIL® v3 certification scheme and obtained the prestigious "ITIL® Expert" certification. Or are you very close to this title? This five-day course will prepare you for the ITIL® 4 exam: "ITIL® Managing Professional (MP)". Don't miss the discounted bridge from ITIL® v3 to ITIL® 4!
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ITIL® 4 Managing Professional (MP) Transition
Are you ready for the next challenge? Upgrade your knowledge to ITIL® 4 MP!
This course is intended exclusively for those of you who have obtaind ITIL® v3 Expert, or collected 17 credits in the ITIL® v3 certification scheme.
Možná je i varianta 15 kreditů ve schématu ITIL v3 a certifikace ITIL 4 Foundation. Pokud ještě nemáte dostatečný počet kreditů, ITIL v3 certifikace je možné stále ještě získávat, tak neváhejte!
Benefits
ITIL v3 has the highest ITIL Expert certification. ITIL 4 equivalent is ITIL MP
All ITIL v3 certification holders can easily upgrade to this level. In the new version of ITIL 4, this certification level is replaced by one of the most sought-after courses: ITIL Managing Professional (MP)
Where else to get this certification than from the most professional ITIL provider, the only holder of Accredited Training Organization (ATO) accreditation consulting organization (ACO) for ITIL Maturity Model and RCB (Registered Certification Bodie) for IT Service Management (ITSM) standard according to the international standard ISO/IEC 20000-1
Agenda
Day 1Hide agendaOpen agenda
09:00 - 16:45
** 34 Best Practice in 3 streams **
- Service management
- General management
- Technical management
Day 2Hide agendaOpen agenda
09:00 - 16:45
** IT Specialist: concepts **
- High Velocity IT
- Create, Deliver & Support
- Drive Stakeholder Value
** ITIL Strategist: concepts **
- Direct, Plan & Improve
Day 3Hide agendaOpen agenda
09:00 - 16:45
** ITIL Service Value System **
- Governance
- Service Value Chain
- 7 Guiding Principles
- 4 Business Dimension
- Continuous Improvement
Day 4Hide agendaOpen agenda
09:00 - 16:45
** ITIL MP Practice **
- Revision of knowledge
- Practice all concepts
- Official practice tests, incl. evaluation
- Instructions based on practical examples
- Certification guidelines, all for the certification exam
Day 5Hide agendaOpen agenda
09:00 - 16:45
The main ** differences between ITIL v3 **, which is built on a 5-phase lifecycle of IT service management with the help of 26 processes and functions.
** vs **.
ITIL 4 ** Service Value System ** and its 34 practices.
An intensive 5-day course will prepare you for the ITIL Managing Professional (MP) certification, which is included in the price. It contains comprehensive knowledge needed for IT Management according to the new ITIL 4 Service Value Stream and its components.
The final exam takes place online after the course. All candidates will receive an exam voucher to book the date of the final exam themselves.
- Block duration 90 minutes
- Hours 40 hours
- Refreshments Yes
- Exam Yes
Prerequisites
This course is intended only for those who have achieved the ITIL v3 Expert certification, or holders of 17 credits in the ITIL v3 scheme.
AXELOS / PeopleCert
Did you decide to upgrade the certificate? Congratulations! Each successful graduate will also receive a certificate issued by the owner of the Axelos methodology. her EI (Examination Institute) PeopleCert.
- Certificate in English
- The PeopleCert certificate in electronic form
- Upon request, we will provide a court expert's translation
Exam format
An intensive 5-day course will prepare you for the ITIL Managing Professional (MP) certification, which is included in the price. It contains comprehensive knowledge needed for IT Management according to the new ITIL 4 Service Value Stream and its components.
- Duration: 90 min
- Closed book exam
- Pass mark: 28//40 marks (70%) + extra time for non-native English speakers (23 min)
- Format: 40 multiple choice questions
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Petr Kos
Zkušenosti na manažerských postech předává v bankovním, Telco, inženýrském, konzultačním, IT, nebo automotive sektoru. Jeho služby využívají přední společnosti z žebříčku Czech TOP 100 zaměstnavatelů.
- IT4IT Trainer
- ITIL & ITSM Trainer
- ISO 20000-1 Auditor
- Axelos Consulting Partner pro P3M3 a ITIL Maturity Model
Jiří Pilný
15 years of experience with standards of IT Service Management, ITIL, project management. Game Leader for business simulations that will help you use the methodology to increase the applicability of standards in practice. His most successful projects include:
- Office online
- Parking Liberec
- MS Tools for budget management, investments, subsidies
- PRINCE2® Accelerator (SW solution according to PRINCE2 methodology)
Graduate ratings
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