ITIL® Strategist Direct Plan & Improve

This module provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.

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Release 2/2 2019

It provides practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

ITIL Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

Therefore, it is the universal module, that will be a key component of both, ITIL Managing Professional and ITIL Strategic Leader streams.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

ITIL Specialist Drive Stakeholder Value

ITIL 4 Foundation Book

Order your copy ITIL 4 Foundation - ITIL 4 Edition here!

The context of ITIL, with the release of ITIL 4 in 2019 is now much bigger, with an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation.

ITIL Book

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ITIL 4 certification roadmap

ITIL 4 certification road map

ITIL 4 certification road map

Exam & Certification

There are two official practical test and certification test AXELOS (Examination Institute) PeopleCert.

The final exam takes place online after the course. All candidates will receive an exam voucher to book the date of the final exam themselves.

  • 30 questions, 60 minutes
  • Pass mark: 21/30
  • Prerequisites: ITIL® 4 Foundation + training through ATO TAYLLORCOX
  • Electronic certificate in English
  • Upon request, we will provide a court translation
Exam & Certification

iOS & Android App

Download your application on your mobile before you attend the course.

Free mobile app for managers. Interpretation and translation dictionary, audit tool.

In addition to the Audit Tool for Personal Data Protection, you can use consolidated terms and definitions of thousands of managerial terms in the management of projects, programs, portfolios, risks, enterprise architecture, security and privacy, and more:

  • PRINCE2®, MSP®, MoP®
  • MoR®, ISMS, GDPR, ZokB
  • TOGAF®, ArchiMate®, ITIL & ITSM
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