IT4IT Praktický Workshop (uBanq)

Welcome to the environment of a bank that has the ambition to become a digital market leader. An interactive simulation in which you will learn IT4IT™ for transformation and change management without knowledge of the methodology. We will show you how this standard will help you strengthen your position in the market of a dynamically developing banking segment.

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Target audience

IT is on the cutting edge with business. One side blames the other.

The latest research shows that reconciling IT and business is the No. 1 issue for all CIOs. In the last 15 years, this "issue" is even placed in the first 3 positions!

Increasing pressure for improvement is complicated by new technologies and distorting the concept. And management wants to see only those investments that bear the required "fruit" and at the same time do not disrupt existing services.

Probably even your IT belongs to 70%, which do not manage to prove their added value to the business. The good news is that you are not alone in this and it has a solution.

Target audience


In 1 day you will experience 4 rounds of interactive simulation. In the form of learning experience, you will solve everyday tasks as a manager and as a team, but also work on digital transformation, ie implement IT4IT principles so that you gradually change the behavior of the organization. 

We call all these IT4IT principles "building blocks". For each implemented IT4IT block, you will be rewarded with a number of new "tools", thanks to which your IT services will be faster, more efficient and overall better. For an idea, for example, o 

  • Sharing and connecting databases
  • Service automation solutions
  • Monitoring tools for better decision making
  • Automated solution for design and testing
IT4IT gamingworks


  • Understand IT4IT concepts
  • Show managers the benefits of end to end IT
  • Acquire IT4IT other than through a training course, without theory
  • In a secure simulation environment, test IT4IT's benefits for your business

IT4IT simulation scenario

You are the manager of a bank that has the ambition to be a digital market leader

You dare to challenge when your task will be to manage a day-to-day business, resp. operational operation of this bank, implement other functions, introduce new services so that the bank is generally cheaper in operation and faster and better than the competition?

You are one of the employees of the innovative bank UBANQ. This means Your Bank, but also You Bank, ie. The bank's philosophy is that you handle all the banking agenda yourself. 

10 years ago, it would certainly have been something new. But today you are one of the many digital banks in the world. But yours claims to be different and its goal is to become one of the 3 best banks in the world. 

Big goals need ...  To completely change the current way of working and finally decide (agree) that the bank will start using IT4IT to accelerate its business . Only in this way can it create its products and services in IT cheaper, faster and generally more user-friendly.

IT4IT simulation ubanq

What does the course of IT4IT Simulation look like?

The simulation uses capacities and roles evenly inside and outside IT

Because it is basically focused on reviewing the benefits of new workflows (IT4IT), where "Aha Moment" is important, it is built to not require previous IT4IT experience or other specific knowledge.

All these roles will learn to work in harmony and mutual workflow, where the domain of data integration in increasingly complex environments, tools and frameworks.

IT Managers

 and Team Leaders will learn how to implement IT4IT principles across organizations.

Development teams 

will experience first-hand what it is like to integrate Value Streams into development to maximize their efforts in line with the business and its needs.

Business and marketing roles 

on the other hand, will quickly learn to manage a portfolio of programs and projects. In this way, they are able to make better and faster decisions across projects. Another effect is to reduce IT costs that are unnecessary and to strengthen those areas that bring the greatest benefit to the organization and value to clients.

IT Operations and other teams will learn how to use an end-to-end style that will make their work easier and the conditions in which they work more pleasant. We will show them the benefits of managing via Value Streams.

IT4IT školení

In each round, the team gets new tasks and challenges

New requirements

New requirements coming from "business", aimed at generating higher revenues and acquiring new customers.

Problems and faults

Problems and failures that create outages and reduce customer satisfaction + negatively affect the bank's reputation.


Innovations and new technologies that open up potential but also mean complications with the old structure.


Part of your work is also planning specific activities in the digital transformation project and subsequent project management, consisting of "IT4IT Building Blocks".

And we must not forget about regular update projects, thanks to which you prevent or eliminate incidents. 


But how can we prioritize and manage these strategic plans?

All the more so when we have a limited capacity of resources and at the same time the vast majority of the team is burdened with solving routine activities and other time-consuming?


09:00 - 10:30

In each round, the team gains new information about the market and how customers respond to UBANQ services. Based on this, he creates a plan for the next round. What are the priorities in this round? What new services will you implement and what plans do you plan to improve existing services.

10:30 - 12:00

After planning the activities, the team will start planning the time allocation for these projects in the "Work in Progress" table. At this stage, Game Leader can incorporate new work tasks, problems, and malfunction reports into the simulation. All these unplanned activities cost you extra time and money.

12:00 - 13:00


13:00 - 14:30

Game Leader evaluates the volume, scope and quality of work performed. This result will determine the score of your teams. The score includes points for meeting project parameters, such as expected revenues, costs, profit, client growth and market share.

14:30 - 15:00

Coffee Break

15:00 - 17:00

In each round, the team will receive feedback from the Game Leader. You will discuss what has worked and what you can improve for next. In this phase, Game Leader will show you the practical aspects of IT4IT and its use for solving managerial tasks.

Duration: 1 day

Number of candidates: 8 - 12

  • Block duration 90 minutes
  • Hours 8 hours
  • Refreshments Yes
  • Exam No
  • Prerequisites

    The course does not require knowledge of methodology. It is thus suitable for all roles, including the executive (CEO, CIO) and other management boards that set the direction. The same goes for IT and line managers.


Jiří Pilný

15 years of experience with standards of IT Service Management, ITIL, project management. Game Leader for business simulations that will help you use the methodology to increase the applicability of standards in practice. His most successful projects include:

  • Office online
  • Parking Liberec
  • MS Tools for budget management, investments, subsidies
  • PRINCE2® Accelerator (SW solution according to PRINCE2 methodology)

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We are available at +420 222 553 101 Always Monday to Friday: 9am - 5pm.

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