Software Asset Management Specialist
The course is based on a practical approach to strengthen the participants understanding of how ISO 19770-1 relates to everyday use of software asset management, software tags, software piracy, control of the licenses and the legislation and organisational issues that saturates many businesses in today's Asset Management world.
Virtual Training or e-Learning?
We offer flexibility. You can choose from our selection of in-class courses as well as online courses.
Try a live virtual courseTarget Group
This course is designed for IT professionals with a good understanding of IT asset management. Previous experience in software asset management or the ITIL Foundation certificate form a good basis for the course.
- Financial Manager
- ContractProcur, ement Manager
- Project, Proces, IT Operations Manager
- Risk Manager, Security, Business Continuity Manager
Course Objectives
- Identify goals and quantify success
- Best practice in software asset management
- Build a comprehensive business case for SAM
- Establish and maintain a database of SAM relevant data
Agenda
Day 1Hide agendaOpen agenda
Introduction to SAMS
- What is SAM
- Key terminologies
- Software
- Key roles and responsibilities
Introduction to SAM best practice
- ISO19770 and IT Service
- Management best practice
How to build a business case
Day 2Hide agendaOpen agenda
Tier Level 1, 2 and 3 Implementation
- Management and controls
- Introduction to Tier processes
- Case based introduction to design and implement Tier processes
- Technologies used at Tier one
- Considerations and evaluation of tools
Day 3Hide agendaOpen agenda
Tier Level 4 Implementation
- Management and controls
- Introduction to Tier processes
- Case based introduction to design and implement Tier processes
- Technologies used at Tier one
- Considerations and evaluation of tools
How to get management committed
Exam preparation
Exam
The SAMS course is based on Software Asset Management best practices and standardisation. It combines IT Service Management best practice with the Software Asset Management standard (ISO19770).
- Block duration 60 minutes
- Hours 24 hours
- Refreshments Yes
- Exam Yes
Prerequisites
ITAM Foundation
Exam
The examination will be based on the syllabus retaining to the SAMS course. Examination questions are drawn from all topics in the syllabus. It covers any given topic and are expected to be in proportion to the amount of time allocated to the specific topics in the syllabus.
- 60 min
- Closed-book policy
- Online, multiple-choice
- 40 questions
- Pass mark: 60% (Distinction: 80%)
Graduate ratings
What makes our references exceptional? They are not one-off events. Clients come back to us regularly.
View the full list of reference clients.
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We are available at +420 222 553 101 Always Monday to Friday: 9am - 5pm.
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