Software Asset Management Specialist

The course is based on a practical approach to strengthen the participants understanding of how ISO 19770-1 relates to everyday use of software asset management, software tags, software piracy, control of the licenses and the legislation and organisational issues that saturates many businesses in today's Asset Management world.

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Target Group

This course is designed for IT professionals with a good understanding of IT asset management. Previous experience in software asset management or the ITIL Foundation certificate form a good basis for the course.

  • Financial Manager
  • ContractProcur, ement Manager
  • Project, Proces, IT Operations Manager
  • Risk Manager, Security, Business Continuity Manager
Target Group

Course Objectives

  • Identify goals and quantify success
  • Best practice in software asset management
  • Build a comprehensive business case for SAM
  • Establish and maintain a database of SAM relevant data

Benefits

The SAMS course is based on Software Asset Management best practices and standardisation.

  • It combines IT Service Management best practice with the Software Asset Management standard (ISO19770).
  • After taking this course, you will be able to demonstrate an overall understanding of software asset management.
  • You will be able to implement and manage a SAM programme in your organisational environment
ITAM SAMS Tayllorcox

Agenda

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Introduction to SAMS

  • What is SAM
  • Key terminologies
  • Software
  • Key roles and responsibilities

Introduction to SAM best practice

  • ISO19770 and IT Service
  • Management best practice

How to build a business case

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Tier Level 1, 2 and 3 Implementation

  • Management and controls
  • Introduction to Tier processes
  • Case based introduction to design and implement Tier processes
  • Technologies used at Tier one
  • Considerations and evaluation of tools

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Tier Level 4 Implementation

  • Management and controls
  • Introduction to Tier processes
  • Case based introduction to design and implement Tier processes
  • Technologies used at Tier one
  • Considerations and evaluation of tools

How to get management committed

Exam preparation

Exam

The SAMS course is based on Software Asset Management best practices and standardisation. It combines IT Service Management best practice with the Software Asset Management standard (ISO19770).

  • Délka bloku 60 minut
  • Vyučovacích hodin 24 hodin
  • Občerstvení Yes
  • Zkouška Yes
  • Předpoklady

    ITAM Foundation

Exam

The examination will be based on the syllabus retaining to the SAMS course. Examination questions are drawn from all topics in the syllabus. It covers any given topic and are expected to be in proportion to the amount of time allocated to the specific topics in the syllabus.

  • 60 min
  • Closed-book policy
  • Online, multiple-choice
  • 40 questions
  • Pass mark: 60% (Distinction: 80%)
Exam

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