Certified Information Technology Operator

EPI^® Certified Information Technology Operator (CITO) is designed to test the skills, knowledge, and competencies required of a modern IT professional working in entry-level IT. The certification covers the fundamental processes of IT operations.

Who is this certification for?

CITO is intended for aspiring and existing IT professionals who are at entry level or have up to two years of working experience in IT. It is recommended candidates have a basic knowledge of (operating) systems, network and/or applications, and service desk operations.

Main subjects

• IT Strategy
• IT Organization
• Vendor Selection / Management
• Project Management
• Application Management
• Service Management
• Business Continuity Management
• Risk Management
• Information Security Management

Exam Details

• Duration: 1 hour
• Number of questions: 40 (Multiple Choice) 
• Pass mark: 65% 
• Level: Foundation 
• Available languages: English
• Requirements: Evidence of training of CITO^® by an EXIN accredited training provider.

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