ITIL^® 4 Strategist – Direct, Plan and Improve

The ITIL 4: Direct, Plan and Improve book forms one publication of the higher-level guidance, following ITIL 4 Foundation.

• Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization
• Align tactical and strategic activity
• Improve the direction of organizational change
• Encourage a culture of continual improvement
• Ease leadership decision-making
• Helps you pass your Direct, Plan and Improve exam
• Reference guidance for day-to-day problems for IT Professionals

Helps you pass the ITIL 4 Managing Professional exams or Transition Module. Reference guidance for day-to-day problems for IT Professionals. Four books fully aligned with the Managing Professional modules of:

High-velocity IT

Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments.

Drive Stakeholder Value

Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships

Direct, Plan and Improve

Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation

ITIL 4 Create, Deliver and Support

Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery