ITIL® 4 Strategist – Direct, Plan and Improve
The ITIL 4: Direct, Plan and Improve book forms one publication of the higher-level guidance, following ITIL 4 Foundation.
- Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization
- Align tactical and strategic activity
- Improve the direction of organizational change
- Encourage a culture of continual improvement
- Ease leadership decision-making
- Helps you pass your Direct, Plan and Improve exam
- Reference guidance for day-to-day problems for IT Professionals
Helps you pass the ITIL 4 Managing Professional exams or Transition Module. Reference guidance for day-to-day problems for IT Professionals. Four books fully aligned with the Managing Professional modules of:
Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments.
Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships
Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation
ITIL 4 Create, Deliver and Support
Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
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