ITIL® 4 Drive Stakeholder Value
Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:
- Increases your industry knowledge, skills and salary potential
- Transforms your business
- Helps to successfully navigate the modern digital world
- Reflects and integrates other established ways of working
- Incorporates all the best things from ITIL
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation
- Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
- Improve relationships and reach mutual outcomes
- Ensure high customer satisfaction levels
- Optimize the customer experience
- Create a trusted relationship with stakeholders
- Helps you pass your Drive Stakeholder Value exam
- Reference guidance for day-to-day problems for IT Professionals
Helps you pass the ITIL 4 Managing Professional exams or Transition Module. Reference guidance for day-to-day problems for IT Professionals. Four books fully aligned with the Managing Professional modules of:
Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments.
Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships
Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation
ITIL 4 Create, Deliver and Support
Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
- Cena bez DPH: 2 400 KčCena s DPH: 2 400 Kč
- Na dotaz Napsat dotaz
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